Design

Using business objectives, develop technology solutions which are focused on complimenting and enhancing the business.

Acquisition

Assist an organization in selecting and purchasing computer, network and software resources at competitive rates.

Implementation

Install, configure and test all elements of the business technology.

Consulting

Work with management in performing assessment/audit of IT operations to include: Operations, Support, Administration, Capacity Planning, Customer Support, Help Desk and Customer Call Centers organizations. Develop, business based, recommendations and measurement metrix to improve reliability, quality, customer service/support while reducing Total Cost of Ownership for all technology based services.

Planning

Develop and document an organizational, process, support and technology architecture which includes time and cost, projections to implement, test and train the organization.

Project Management

Work with a organization to manage implementations, vendors, costs, technology, quality and schedules of any technology based project.

Outsourcing

Contract management and support of technology within any organization.

Training

Provide and conduct user, administrative and support training for all implemented technology.

Migration/Upgrade

Provide planning, implementation and support services to migrate or upgrade hardware, network, and software.

Problem Resolution

Phone and on-site support for technology.